Level 2 Diploma in Team Leading
Candidates could have jobs entitled:
- Cleaning Staff Team Leader
- Customer Service Team Leader
- Floor Staff Team Leader
- Floor Coordinator
This qualification is suitable for a wide variety of candidates working within any role in which team leading is a core component.
The qualification gives delegates an insight into the basics of managing a team, understanding individual needs, and representing a group of colleagues. Team leading is an excellent gateway into a full management role, but focuses more on dealing with individual teams as opposed to representing an antire department.
The purpose of this Level 2 Diploma in Team Leading is to provide the learner who intends to develop and gain formal recognition of their knowledge, understanding and competence of leading teams.
The qualification covers areas such as:
- Leading and managing a team.
- Principles of team leading.
- Managing personal performance and development.
- Understanding business.
For a full breakdown of the Qualification, please click here